WEBSITE INFORMATION
Terms of Use
Effective: 25 October 2026
By using the Soft Touch Cleaning Services website, you agree to use it lawfully and to provide accurate information when submitting enquiries or booking requests.
Services and availability
Information on this website describes our cleaning, fumigation and pest-control services generally. Services are subject to location, scheduling, property conditions and availability. A booking request does not become a confirmed appointment until our team confirms it with you.
Prices and quotations
Prices displayed online or calculated by an estimator are indicative unless expressly confirmed by our team. Final quotations may depend on the size, condition, access and scope of the work. We will communicate the agreed price and scope before providing a service.
Appointments and changes
Please provide accurate location and access details. If you need to reschedule or cancel, contact us as early as possible. Any applicable deposit, cancellation, payment or refund arrangements should be communicated and agreed during booking; these website terms do not create an undisclosed fee.
Service information and safety
Follow any preparation, re-entry and aftercare instructions supplied by our team, particularly for fumigation and pest-control treatments. Results may vary depending on conditions and the nature of the issue. Specific guarantees apply only where expressly agreed in writing.
Website content
Website text, branding and imagery are provided for information and may not be copied or misused without permission. We aim to keep information accurate but may update it as our services change.
Third-party services
Links to WhatsApp, social media or other third-party platforms are provided for convenience and are governed by those platforms’ own terms and privacy policies.
Applicable law and contact
These terms are governed by the laws of Kenya, subject to applicable consumer rights. For questions, contact softtouchcleaningservices10@gmail.com or 0719 144 486.